Past Lives
From Shining Shoes to Shining Fancy Cars
Benjamin Marin's first job was shining shoes at his father's barber shop in Ecuador. Now, he's shining fancy cars for famous athletes at Nature's Hand Car Wash. See how this local business owner became his own boss in this week's Past Lives.
When Benjamin Marin was just a boy he would shine shoes at his father's barber shop in Ecuador for some small side cash. Now, he's shining much bigger things - cars, expensive ones. Marin, 53, and owner of Nature's Hand Car Wash, 9003 Waukegan Road, said he learned a lot from working at his father's business. "Doing customer service is almost like being a psychologist with some customers," Marin, a Morton Grove resident, said. "Customer service is a lot of listening and matching to what the customer wants. One of the things I learned in Ecuador is that some people will run all over you if you don't present an image of being smart and strong. People will take advantage of you and anyone can bully you. "You have to be smart, strong and …
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